VIGX Brand Introduction
VIGX is a brand under Kenqing Technology, dedicated to the R&D and manufacturing of AI-powered exoskeleton robots. Guided by the vision of “becoming everyone’s power partner,” VIGX upholds a strong commitment to continuous evolution and engineering excellence.
By creating human augmentation products that people truly love, VIGX continues to expand the boundaries of human mobility and exploration. Today, it has grown into a leading global brand in the exoskeleton industry, with a comprehensive product portfolio and strong capabilities in commercialization and industrialization.
When Ancient Wisdom Meets Modern Innovation
Inspired by the concept of "Kenqing" from the Chinese philosopher Zhuang Zi, which refers to the critical junctures where strength and movement originate, Vigx was founded in 2015 with a clear mission: to enhance human mobility through technology. We believe that innovation should serve humanity, empowering people to move freely, confidently, and without limitation.
Engineered for the World
With over a decade of dedicated research and development, Vigx has become a name synonymous with reliability and innovation.
10+ Years of Expertise
Deep-rooted R&D in robotics and exoskeleton technology.
100,000+ Units Sold
Trusted by users across 30+ countries, including the U.S., Europe, Japan, and South Korea.
70+ Global Patents
A testament to our pioneering engineering.
International Certifications
Compliant with UN38.3, MSDS, ISED, CE, FCC, and more.
“At VIGX, we see technology not as a replacement for human ability, but as an extension of it.”
From Everest to Everyday Life
Built for Triumph
Our exoskeleton is the first of its kind to summit Mount Elbrus, Europe’s highest peak, and the only robotic aid to complete the "7+2" global mountaineering challenge.
Designed for All
VIGX is made for everyone with a desire to explore. From the casual Urban Adventurer, to the Elite Athlete. Folks with Active Lifestyles, to Families on the Go.
Crafted with Care
From the Ultra-Lightweight build from Aerospace Aluminum and Carbon Fiber, to the AI driven support that adjusts to gait and terrain, and the fast folding design and modular parts.
Join the Movement
From the philosophy of the East to the peaks of the West, VIGX is more than a brand—it’s a belief. A belief that everyone deserves to move through life with strength, grace, and freedom.
Technology as Your Natural Extension
At VIGX, we see technology not as a replacement for human ability, but as an extension of it. Our core philosophy—"Lightweight, Intelligent, Accessible"—guides every product we create. Whether you're climbing a mountain or navigating daily life, VIGX is designed to integrate seamlessly into your movement, offering support that feels intuitive, effortless, and empowering.
VIGX: Engineered for Trust, Designed for Movement
Certified Safety, Assured Confidence
Every VIGX product is rigorously tested and verified for conformity—backed by international certification (Certificate No. CTR0001010011). We don’t just meet standards; we exceed them, so you can move with confidence.
Technology That Protects as It Empowers
From waterproof construction to intelligent fall-prevention support, VIGX integrates multiple layers of safety into a lightweight, responsive system. Your freedom is our priority—engineered to be safe, stable, and secure in any environment.
Worry-Free Mobility, Wherever Life Takes You
Built for real-world use—whether at home, in rehabilitation, or outdoors. With VIGX, safety isn’t an added feature—it’s the foundation of everything we design.
Founder Profile
- Born 1973 | HUST (1997) | Master of Engineering | Senior Engineer
- Co-founder of Nsing Tech (SZ300077) & Director & Executive VP | Led R&D, product & supply chain, Guided company from startup to IPO
- Shenzhen Municipal Local Leading Talent (2009–2014)
- Founded Kenqing Technology in 2015 and has held the roles of CEO since then. Kenqing become a leading brand in the exoskeleton sector
About Kenqing Technology
Laboratory
Wall of Honors and Patents
Show Room
Office Room
Product experience area
production workshop
Move Freely. Climb Higher.
Join the Movement
From the philosophy of the East to the peaks of the West, Vigx is more than a brand—it’s a belief. A belief that everyone deserves to move through life with strength, grace, and freedom.
Discover more in our FAQ
Shoot our team an email & we’ll get back to you ASAP
How long does it take to process an order?
How long does it take to process an order?
Orders are typically processed within 1–2 business days. You will receive a confirmation email with tracking details once your order has been shipped. Please note that processing times may be slightly longer during high-demand periods or sales events.
Do you ship internationally?
Do you ship internationally?
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary depending on the destination. Any applicable customs duties or taxes will be the responsibility of the recipient.
Vigx Shipping Policy
All orders are shipped from our warehouse in Shenzhen, China. We strive to provide a clear and reliable shipping experience for our global customers.
Shipping Destinations & Delivery Timelines
We ship to most countries worldwide. The table below provides an estimated total timeline for order processing and shipping from China to your location. Please note that "business days" exclude weekends and public holidays in the destination country
|
Region / Country |
Shipping Method |
Estimated Total Time (Processing + Shipping) |
|
United States, Canada, Australia |
Standard Express |
10 - 15 business days |
|
European Union Countries (e.g., Germany, France, Italy) |
Standard Express |
12 - 18 business days |
Please note that we are currently unable to ship to the following countries/regions due to logistics or trade restrictions:
● Afghanistan
● Cuba
● Iran
● North Korea
● Sudan
● Syria
● Crimea Region
● Other countries not listed in our shipping destination selector at checkout.
If your country is not listed above or in our shipping calculator, please contact us at support@vigx.ai to inquire about potential future availability.
Shipping Costs
We offer free standard shipping on orders to most destinations. Shipping fees may apply to certain countries (e.g., Norway, Switzerland) or for oversized items; these will be clearly calculated and displayed at checkout.
Order Processing & Tracking
● Processing Time: Orders are typically processed and handed to the carrier within 1-3 business days after payment is confirmed.
● Order Tracking: Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's journey on the carrier's official website.
Important Notes & Disclaimer
● The delivery times provided are estimates and are not guaranteed. They do not account for potential delays caused by customs inspections, weather conditions, natural disasters, local holidays, or other unforeseen circumstances beyond our control.
● For destinations outside the listed regions, delivery times may vary. Please allow additional time for orders to these locations.
Address Changes, Cancellations & Returns
● Address Changes: Please contact us immediately at support@vigx.ai if you need to change your shipping address. We can only modify the address if the order has not yet been dispatched. Address changes may result in additional shipping fees.
● Order Cancellations: You may request to cancel your order by contacting us before it has been shipped. Once the order is in transit, it can no longer be cancelled.
● Failed Deliveries & Returns: If a delivery fails due to an incorrect address provided by the recipient, the recipient's unavailability, or a refusal to accept the package, the customer will be responsible for the associated return shipping costs. These costs will be deducted from any refund amount.
For our full Return & Refund procedure, including our 7-day return policy and activation guidelines, please visit our [Returns Policy Page].
For any shipping-related questions, please contact our customer service team at support@vigx.ai. We are here to help!
What is your return policy?
What is your return policy?
We accept returns within 15 days of delivery. To be eligible, items must be unused, in their original packaging, and accompanied by proof of purchase. If the item is faulty or damaged, we will cover the return shipping and provide a replacement or full refund.
What are your sizing options?
What are your sizing options?
Sizes S, M, and L are available, suitable for users with heights from 155cm to 185cm. Please refer to the size chart provided by the merchant for specific selection.